Problematic Expectations: Using Close Reading to Surface Emotional Labor in School Librarian Job Postings

microleakage evaluation in regard to cavo-surface designs & treatments

چکیده ندارد.

The Role of Occupational Emotional Labor Requirements on the Surface Acting-Job Satisfaction Relationship

In this study we employ two distinct lenses of emotional labor—EL as occupational requirements and EL as intrapsychic processes of surface acting—and examine their relationship with job satisfaction. In a large, occupationally diverse sample, results indicate that occupational EL requirements are positively related to job satisfaction, whereas surface acting is negatively related to job satisfa...

Relationships between emotional labor, job performance, and turnover☆

Article history: Received 3 December 2010 Available online 4 March 2011 The present study investigates the relationship between the emotional labor strategies surface acting and deep acting and organizational outcomes, specifically, employees' overall job performance and turnover. Call center employees from two large financial service organizations completed an online survey about their use of ...

Assessing Job Satisfaction and Emotional Intelligence in Public School Teachers

Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece

BACKGROUND There is increasing evidence that psychological constructs, such as emotional intelligence and emotional labor, play an important role in various organizational outcomes in service sector. Recently, in the "emotionally charged" healthcare field, emotional intelligence and emotional labor have both emerged as research tools, rather than just as theoretical concepts, influencing variou...